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Work from Anywhere | Freelance Contract | Romanian Required

Are you passionate about delivering top-notch customer support? Do you have experience handling customers and ensuring seamless service? We are looking for freelance Call Center Agents to join our remote team for one of our eCommerce Clients.

What You'll Do

Provide exceptional support via phone, email, and live chat
Assist customers with general inquiries, troubleshooting, and eCommerce-related queries
Make outbound calls to conduct customer surveys and gather feedback
Ensure a seamless and high-quality customer experience
Maintain accurate records in our CRM system (Salesforce experience is a plus)
Work closely with the team to meet service standards
What We’re Looking For

Professional, at least C2-level Romanian proficiency, and fluent English skills
Previous customer service experience preferably in a call center environment
Experience with CRM systems
Background in eCommerce is a plus
Strong problem-solving skills and adaptability
Ability to work 30-35 hours per week in rotating (morning/afternoon) shifts
Why Join Us?

100% remote work – freedom to work from anywhere
Flexible schedule
Opportunity to work with a premium brand
Payment of 7 EUR/hour
Important: This is a freelance (self-employed) contract. Applicants must be eligible to work as a freelancer.

Ready to deliver premium service? Apply now!

Job Type: Contract

Pay: 35.00RON per hour
Sigla United Call Centers Kft
Call Center Agent with Romanian (freelance, remote)
Se aplica prin https://ro.indeed.com/?vjk=ce836b83a8034113&advn=9741183676377771